TEAM UND MITARBEITER:

STABILIZATION AND UPDATING. Training of the teams on the new protocols, with constant updating in view of new eventualities and scenarios. HYGIENEPROTOCOLLE. Hygiene measures will be strengthened in all workplaces. The use of water-alcohol solutions is mandatory and the necessary use of water-alkoxide solutions will be required. GESUNDHEITSKONTROLLEN. Each guest will be required to check their own temperature at the time of their stay in the hotel. For the security of the traffic and control, there is a separate entrance from the staff. All other doors remain closed. PROTOKOLLE IM SPEISESAAL. The safety stand will be removed. The times will be adjusted according to the conditions of use. WARENEINGANG. The warenprotokoll will be strengthened by disinfection and sanitization of the products. LAGERRÄUME. Products and lagers will be disinfected at any time during the war. A special delivery register will be established.

EMPFANG:

EXPRESS CHECK-IN. All customer’s requests are made by e-mail and telephone in order to minimize the contact and avoid paperwork. CHANGES AT THE CUSTOMER’S REQUEST. The following are the main characteristics of the machine. PROTOKOLL FÜR SCHLÜSSEL UND UNTERSCHRIFT. All parts, such as the car wash, bedroom cabinets, autoclaves and datafon will be disinfected by disinfecting. The keys and customer carts will be disinfected at check-out in one place and will be disinfected after every check-out. KUNDENINFORMATION. Tourist information and crosswords will be sent by e-mail or Whatsapp. EXPRESS CHECK OUT. Rectifications will be sent by e-mail; the payment will be made by credit card.

ZIMMER:

SAUBERKEITS- UND DISINFEKTIONSPROTOKOLL. After the departure of the customers, strict cleaning and disinfection procedures will also be applied. Particular attention is paid to the necessary contacts (telephone lines, television, etc.). All rooms are equipped with air conditioning systems after each stay and before the new entrance. ZIMMEREINRICHTUNG. All visible decoration elements and paperwork are nearby. NEW AMENITIES, CLEAN. We have introduced security measures such as masking, water-alcohol solution. THE CLEANING IS DONE WITH PROTOKOLLE. In all rooms there are plates with information material about the recommendations for the treatment of infections and hygiene.

GEMEINSCHAFTSEINRICHTUNGEN UND BEREICHE:

DISINFECTION PRIOR TO REOPENING. A few days prior to the reopening of the hotel, all the air and inner walls will be disinfected. SAUBERKEITS UND DISINFEKTIONSPROTOKOLL. The hygiene and disinfection of the hotel’s communal areas, guest rooms, bathrooms, etc. will be intensified. The following are being used in the production process and the support of the customer is being provided. SAFETYCORNER FOR CUSTOMERS. All the rooms and facilities of the hotels and the common areas offer water and alcohol solutions. As a matter of course, all doors will be closed in order to avoid the contact with the turbulence. DESIGN WITH PROTOKOLLE. Plates with information material about the protocols used will be reinforced. FITNESSRAUM. It can be used after reservation and will be fully equipped after each use. Regular and intensified cleaning and disinfection. Wasser-Alkohol-Lösung and paper will be used for the mandatory disinfection of the machines before and after the delivery.

RESTAURANT:

RESERVIERUNG. New system for reservation of meals or food prior to arrival, if necessary. FRÜHSTÜCKSANGEBOTE. The customer can choose between Mediterranean or Continental breakfast personally at the table or in the room. PLEASANT TASTE. We have reduced the number of dishes in the restaurant in order to keep the quality and the distance between the dishes in the terraces and areas. Service an Tischen in our Bars. ROOMSERVICE. Wird mit dem Kunden abgesprochen. SAUBERKEITS UND DISINFEKTIONSPROTOKOLL. We recommend the customers to use the special water-alcohol solution in our bars. All of our chairs are available for single use. PAPER COATING. All in this area, all decorations and paperwork will be kept in the same place. PAYMENT WITH CREDIT CARD. We recommend the payment with credit card or internet payment, or the payment on room- or customer account.

SCHWIMMBAD:

WASSERBEHANDLUNG. We have strengthened the necessary controls in accordance with the new installation and maintenance plan of our facilities. Our water treatment process complies with the legal regulations for cleanliness and safety. THE SWIMMING POOL IS EQUIPPED WITH A SWIMMING POOL AND A SAUNA. The swimming pool is open at the time of the event with a 75% capacity limitation. THE BATHING AREA. We have restricted the number of lawns in the swimming pool and relaxation area in order to maintain the obligatory openness between the customers. SAUBERKEITS UND DISINFEKTIONSPROTOKOLL. The beds are disinfected. PLEASANT ACCESS TO THE JACUZZI. The access will be restricted to 2 persons of the same group, who are members of the same family.